The AutoKnerd Podcast
Behavioral intelligence for dealership customer experience.
Where dealership leaders learn how to stabilize customer experience and build trust-driven performance systems.
For Consultants Who Want to Apply These Skills
AutoDriveCX turns podcast insights into repeatable showroom behavior through guided drills, discovery frameworks, and trust-driven conversation practice.
Listen On
System Telemetry
Episodes Published
78
Average Episode Length
26 min
Topics Covered
Trust, CX, coaching, behavior
Latest Episode Date
Mar 19, 2026
CX Intelligence Feed
EP78: This One Change Skyrocketed His Sales
Mar 19, 2026
Most deals don’t fall apart at the numbers. They fall apart way earlier… quietly. A vague answer. A missed detail. A moment where the customer feels like you didn’t quite get them. And once that happens, everything slows down. In this episode of AutoKnerd, we...
Recommended Skill Path
Discovery Pathway Drill
Practice uncovering what actually matters before moving to the vehicle.
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