90-day pilot · One store · Founding dealers

Reps who sound like your best rep. Managers who know exactly where to coach.

AutoKnerd CX AI turns each salesperson's and advisor's weakest habit into five minutes of daily role-play, and shows your managers exactly where to coach. Run it in one rooftop for 90 days, watch your team get sharper, then decide with real results in front of you.

Book a 20-minute callSee the live demo
Sales floor and service drive · Your team downloads nothing · Built by a seasoned CX trainer
EXAMPLE DAILY REP
5 MIN
Customer pushes back on price
The rep practices a live conversation with a simulated customer, aimed at the habit that is costing them most.
SCORED ON
EmpathyListeningTrustFollow-upClosing
The real problem

It is not a motivation problem. It is a consistency problem.

Your team does not lack drive. They lack a system that helps every rep sound like your best rep on every customer.

Customers feel guarded
Low transparency creates friction the moment price comes up.
Reps sound different
Message drift from one consultant to the next dilutes trust.
Coaching is reactive
Managers chase missed numbers instead of correcting patterns early.
How the pilot works

One store. About a week to go live. 90 days to see what changes.

01 · DIAGNOSE
We find each rep's one limiting habit
AutoKnerd baselines your team's CX behavior across the sales floor and the service drive.
02 · COACH
Reps practice daily. Managers steer weekly.
Each rep gets a five-minute daily rep on their weakest habit. Managers set a light weekly focus, about five minutes of their time.
03 · REVIEW
You see where to coach, then decide
Owners and GMs see which behaviors are strong and where consistency is slipping. At 90 days, we review it together and you decide whether to continue.
Who this is for

Built for stores that want consistency, not another seminar.

A good fit if
You are a GM, dealer principal or owner of a franchise or independent store, one rooftop or a group.
Your reps do not all sound like your best rep, on the sales floor, the service drive, or both.
CSI, gross and repeat business matter to you, and you want managers coaching before the numbers slip.
You can name one store and one manager to run the pilot with.
Probably not a fit if
You want a one-day event or a binder, not daily practice.
No manager can spare about five minutes a week to set the focus.
Your team will not spend five minutes a day on it. The practice is what makes it work.

Not another seminar your team forgets by Monday.

THE USUAL TRAINING
One big event, then back to normal
Same lesson for the whole room
You hope it sticks
No line of sight for managers
WITH AUTOKNERD
Five focused minutes, every day
Aimed at each rep's weak spot
Reps actually do it, because it plays like a game
Managers see exactly where to coach
The method

Why five minutes a day changes how your team talks to customers.

Daily microtraining is built on how people really learn a skill: small, frequent, specific practice with feedback. AutoKnerd applies that to customer experience, the conversations where trust is won or lost.

01
One habit at a time
Most training tries to fix everything at once, so nothing changes. AutoKnerd finds the single behavior holding each rep back and practices only that until it becomes natural.
02
Practice, not just information
Reps do not watch a slide or read a binder. They hold a live conversation with a simulated customer and say the words out loud, which is how a skill is actually built.
03
Short, daily and spaced out
Five minutes a day, repeated over weeks, beats one long session. Frequent short reps fight the forgetting that follows a one-day class and turn good intentions into habits.
04
Feedback while it is fresh
Every rep is scored on the behaviors customers feel: empathy, listening, trust, follow-up and closing. The rep sees what to adjust right away, not at the next review.
05
Aimed at real customer moments
The scenarios come from the conversations that make or lose a deal: price pushback, a nervous first-time buyer, a service customer who expects bad news. Practice matches the floor and the drive.
06
Managers close the loop
Managers set a light weekly focus and see the patterns across the team, so coaching happens before the numbers slip instead of after.

The result is not a team that knows more about customer experience. It is a team that does it, because the behaviors customers feel have been rehearsed every day until they are habit.

Why I built this

Being nice is not the same as losing money. When people feel heard, gross goes up and happy customers come back through service for years.

After years on the showroom floor, I built AutoKnerd to make that your standard, every rep, every time. We proved it on a real floor with our first pilot store, and now we are opening it to a small group of founding dealers.

Andrew Sardone · Founder, AutoKnerd

Pick one store. We will take it from there.

A 20-minute call to see if the 90-day pilot fits your store. One rooftop, live in about a week.

Book 20 minutesSee the live demo