The AutoKnerd Podcast
Behavioral intelligence for dealership customer experience.
Where dealership leaders learn how to stabilize customer experience and build trust-driven performance systems.
For Consultants Who Want to Apply These Skills
AutoDriveCX turns podcast insights into repeatable showroom behavior through guided drills, discovery frameworks, and trust-driven conversation practice.
Listen On
System Telemetry
Episodes Published
77
Average Episode Length
25 min
Topics Covered
Trust, CX, coaching, behavior
Latest Episode Date
Feb 26, 2026
CX Intelligence Feed
EP77: Real Closers Close in Needs Assessment, Not at the Desk
Feb 26, 2026
Car sales training for closing more deals starts in needs assessment, not at the desk. In EP77, we break down the discovery process real closers use to reduce objections, build trust, and earn commitment before numbers ever hit the table. Most “objections” are...
Recommended Skill Path
Discovery Pathway Drill
Practice uncovering what actually matters before moving to the vehicle.
Practice in AutoDriveCX